Sharpening Sales & Service for Business Success

Featured Offerings How we IMPACT Our STRENGTHS FAQS INSIGHTS

/DISCOVER

FEATURED
OFFERINGS

PRODUCTIVITY BOOTCAMPS

Frontline Sales Professionals, Frontline Service Professionals, Emerging Sales Managers, First-Time Sales & Service Managers, Mid-Level Managers

Bootcamp

Art of Presenting Through Storytelling

Empower your sales leaders and teams to captivate clients, making every interaction a compelling win-win.

Type

Cohort Based, Blended (online)

Duration

1 DAY / 8 Hours

Bootcamp

Accountability & Ownership

Foster a culture of ownership with a driven, goal-oriented team, boosting collaboration and productivity.

Type

Cohort Based, Blended (online)

Duration

1 DAY / 8 Hours

Bootcamp

Leading With Emotional Intelligence

Transform your sales and service leaders with self-awareness, empathy, and interpersonal skills to create a cohesive, high-performing team.

Type

Cohort Based, Blended (online)

Duration

1 DAY / 8 Hours

Bootcamp

Growth Mindset

Empower your team to adopt a growth mindset, transforming challenges into opportunities for innovation and success.

Type

Cohort Based, Blended (online)

Duration

1 DAY / 8 Hours

SALES ACADEMY

For Large Distributed Sales Teams

Program

Sales Academy

Transform your distributed sales force with our tailored, role-based learning journey and proprietary framework for exceptional service and customer satisfaction.

Type

Cohort-based (blended)

Duration

3 to 12 MONTHS

SERVICE ACADEMY

For Large Distributed Service Teams

Program

Service Academy

Transform your distributed service teams with our tailored, structured role-based learning journey and proprietary framework for exceptional service delivery and customer satisfaction.

Type

Cohort-based (blended)

Duration

3 to 12 MONTHS

/Transform

HOW
‍WE IMPACT

1.1m+

Learners

600+

Enterprises

18+

Years of experience

/Case Study

44% Boost in Manpower Conversion: A Leading Automobile Company's Success Story

The overall conversion rate improved by 44%, and zero-selling Customer Advisors (CAs) were reduced to 19%. Out of 408 adopted manpower, 318 units were successfully retailed. This significant impact helped a leading automobile company in India enhance productivity and move closer to becoming a preferred automotive brand in the country.

/Case Study

21% Surge in Sales Productivity: Advanced Training Programs Elevate Revenue for Premier Mobile Manufacturer

A leading mobile handset manufacturer achieved a 21% increase in sales productivity and INR 12 crores in training value creation. This success included promoting 12 trainers from Silver to Gold and 4 from Gold to Platinum, highlighting substantial improvements in their training programs.

/EMPOWER

OUR
STRENGTHS

Rich Program Range

Wide range of meticulously crafted programs tailored for sales and service professionals, delivered in classroom, virtual, and blended formats, covering Enterprise Sales, Channel Sales, and B2C Sales.

Years of Experience in Result Focused Training

Over 18 years of extensive experience in sales and service training, collaborating with over 6600 clients and supported by a team of more than 1,000 training experts.

Proprietary
APPROACH

DEEP DIVE

Map the Current State

DIAGNOSTIC

Identifying Training Gaps

DESIGN

Develop Customized Design & Approach

DELIVERY

Execute, Monitor & Refine

DRIVE OUTPUT

Measure Goal Impact

Sharper Sales,
Stronger Business

BOOK A DEMO

FAQs

What is a Service Academy in a professional context?

A Service Academy focuses on enhancing customer service skills and creating a customer-centric culture within organizations through training, coaching, and continuous improvement initiatives.

How can a Service Academy improve customer service skills?

A Service Academy is a powerful platform for developing exceptional customer service skills by training the service teams on communication skills, customer centricity , problem solving , emapthy conflict resolution, product knowledge, and strategies for delivering exceptional service experiences.

What are the key components of a Service Academy curriculum?

Components include customer service fundamentals, handling difficult situations, service recovery, building customer relationships, using feedback constructively, and understanding the importance of customer satisfaction and loyalty.

What are the key skills taught in a Sales Academy?

Key skills include prospecting, relationship building, effective communication, objection handling, closing techniques, understanding customer needs, and leveraging data and insights for sales effectiveness.

How can organizations measure the impact of a Service Academy?

Impact can be measured through customer satisfaction surveys, net promoter scores (NPS), customer retention rates, service quality metrics, employee feedback, and observed improvements in customer interactions and overall service delivery.

/Report

The GRAND Sales & Workplace Report

India’s most definitive report on the drivers of stress, success, and learning for sales professionals.

Sharper Sales, Stronger Business

FEATUREDOFFERINGS

PRODUCTIVITY BOOTCAMPS

Art of Presenting Through Storytelling

Accountability & Ownership

Leading With Emotional Intelligence

Growth Mindset

SALES ACADEMY

Sales Academy

SERVICE ACADEMY

Service Academy

HOW‍WE IMPACT

OURSTRENGTHS

Rich Program Range

Years of Experience in Result Focused Training

ProprietaryAPPROACH

DEEP DIVE

DIAGNOSTIC

DESIGN

DELIVERY

DRIVE OUTPUT

Sharper Sales,Stronger Business

FAQs

INSIGHTS

Get in touch to know more

Enter your details to access the report

FEATURED
OFFERINGS

HOW
‍WE IMPACT

OUR
STRENGTHS

Proprietary
APPROACH

Sharper Sales,
Stronger Business