Shivani Adaval, overseeing Product and Delivery at upGrad Enterprise, leverages over a decade of experience to drive customer-centric product development and digital transformation. Specializing in B2B and B2C strategies, she excels in simplifying customer journeys through data-driven solutions. As a mentor and coach, she also contributes to upGrad's Harappa and partners with BCG to develop industry skills among students.