Our expertise is built on the understanding that disruption demands fluency, not just awareness, in new technology. GenAI expertise becomes essential for all.
Our expertise is built on the understanding that customer-facing mandates are the building blocks of business and need continuous, deliberate sharpening.
Our expertise is built on the understanding that truly great companies strive for a tipping point on values, traits and competencies to raise the bar for everyone.
For Enterprise Sales, Customer Service, Operational Excellence & Marketing teams
Program
GenAI for Marketing
The GenAI for Marketing program empowers marketers to use AI for content creation, personalization, and data-driven decisions.
Type
Cohort-based (blended & in-person)
Duration
6 weeks / 20 Hours
Program
GenAI for Operational Excellence
The GenAI for Operational Excellence program teaches AI for automation, innovation, and process optimization to enhance performance.
Type
Cohort-based (blended & in-person)
Duration
1- 6 weeks / 45 Hours
Program
GenAI for Customer Service
The GenAI for Customer Service program teaches AI for better interactions, streamlined tasks, and personalized support at scale.
Type
Cohort-based (blended & in-person)
Duration
6 weeks / 20 Hours
Program
GenAI for Enterprise Sales
Empower your sales team with this Generative AI program, teaching leaders to leverage AI, uncover insights, and close deals.
Type
Cohort-based (blended & in-person)
Duration
6 weeks / 20 Hours
Tech Talent
For Developers & Data Analysts
Program
GenAI for FSD
Enhance software development—productivity, release velocity, code quality, and automation—using GenAI tools like Large Language Models.
Type
Cohort-based (blended & in-person)
Duration
1- 6 weeks / 30 Hours
Program
GenAI for Data
Accelerate general AI adoption in data analytics with our program, featuring case studies and simplified AI insights.
Type
Cohort-based (blended & in-person)
Duration
1- 6 weeks / 40 Hours
/EMPOWER
OUR STRENGTHS
01
Sharp Learner Personas
Programs for tech and non-tech practitioners, across tenures, roles and mandates
02
Specific Functional Focus
Programs at the intersection of functions and GenAI, across enterprise sales, marketing, and customer service
03
Active Learning Methods
Programs with practitioner perspective, live case studies and labs to trigger application and confidence
04
Multi-Format initiative GENAIROUS
Podcast: Hosted by Srikanth Iyengar, featuring global GenAI experts. Substack & Conversations: Led by Shreyasi Singh, bringing together practitioners and key clients
How can GenAI improve customer targeting and personalization?
GenAI can analyze customer data to create detailed profiles, segment audiences effectively, and tailor marketing messages to individual preferences, leading to more personalized and effective campaigns.
What are the challenges of implementing GenAI in marketing?
Challenges include data integration from various sources, ensuring data quality, managing customer privacy concerns, and the need for ongoing training to keep teams updated on new GenAI tools and strategies.
How does GenAI contribute to operational excellence?
GenAI contributes to operational excellence by optimizing processes, predicting maintenance needs, automating routine tasks, and improving supply chain management through data analysis.
What are the challenges and solutions in implementing GenAI for operational efficiency?
Challenges include resistance to change, skill gaps in the workforce, and integration with existing systems. Solutions involve change management strategies, continuous training, and choosing scalable AI solutions that integrate smoothly with current processes.
How can GenAI optimize business processes?
GenAI can optimize business processes by automating repetitive tasks, streamlining workflows, enhancing data visibility, and providing actionable insights for process improvement.